Frequently Asked Questions

   
I use UNM Learn at one of the Branch campuses. Will it be affected? 
Yes, UNM Learn will be unavailable for everyone.  
  
When will UNM Learn become unavailable?
UNM Learn will be unavailable starting at 5:00 pm on Friday, May 22, 2020. Service will be restored once the maintenance is complete.
      
What is the schedule for services to come down?
The scheduled window for the outage is on the Home page.

How do I get progress updates during the weekend of power maintenance?
Updates will be posted to UNM ITAlerts.

How do I contact someone with questions or concerns?

If you have concerns or want to share information to assist in the maintenance work, please call the Service Desk at 277-5757 and your information or question will be sent to the correct team. 


Will the blue light phones on the Albuquerque campus work during the scheduled maintenance window?
Yes.

Will the Albuquerque campus phone services be available during the scheduled maintenance window?
Yes.